This notice provides SPI Logistics (“SPI”) policy regarding the nature, purpose, use, and sharing of any information collected via this web site. The information you provide on SPI’s web site will be used only for its intended purpose. Submitting information is strictly voluntary. By doing so, you are giving SPI your permission to use the information for the intended purpose. If you do not want to give SPI permission to use your information simply do not provide it. However, not providing certain information may result in SPI’s inability to provide you with the information or services you desire.
What Information Do We Collect?
The information we receive from you whether as Client, Agent or Carrier helps us to identify you and ensure that only you see private information pertaining to your activities. The information that we collect directly relates to the task that you are requesting, such as equipment availability. Our websites also automatically collect other information such as your IP address, the site that referred you to us and navigational information. This information is only used to analyze the effectiveness and usefulness of the site.
How Do We Use the Information We Collect?
As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping SPI provide services to its customers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. If we decide to use this information for any other purpose, we must and will obtain your further consent. The information that we collect that is both general and specific will be shared within our organization to perform the activities you’ve asked us to do. In addition, individual data will be aggregated and analyzed in order to understand customer trends and requirements so that we can continue to provide a service that is reliable, responsive, and efficient.
How Do We Ensure Your Information is Protected?
To protect your confidential business data, we perform a separate verification process for access to SPI. We regard our customers’ confidential information as an asset that we protect against loss and unauthorized access by persons inside and outside our company.
Third Party Distribution of Information
SPI will never sell, rent, trade or otherwise distribute your information to any other organization unless compelled by law or legal process. We may, however, disclose contact information to our agents for the purpose of performing services on behalf of SPI. To protect our customers’ privacy, we work only with companies that agree to maintain strong confidentiality protections and prohibit them from using the information we provide for any other purpose. We do not permit these companies to sell or otherwise distribute the information we give them to any other third party.
Choice and Consent
The more we know about our customers, the better our ability to serve you and provide you with products and services that are of real value. Our web site is a voluntary information channel that is open to you at all times. You always have a choice regarding the tools that you use and the information that you provide. We don’t ask questions for the sake of asking questions, but rather do so because it is pertinent to our ability to both serve and know you better.
When you use our online tools and forms, we will use your name and e-mail address only to respond to your request. Your e-mail may be shared with appropriate people within SPI to aid in responding to your concerns.